shopping, shipping, and returns
How long will it take for my order to be shipped?
y=Your order will be shipped between 1-3 business days from the date of your purchase.
How long will it take for my package to arrive?
We ship USPS Priority or First Class depending on the package. Please allow 2-5 business days for your package to arrive and up to 15 days for international orders to arrive (this does not include processing time). Tracking will always be sent to you once your order is fulfilled!
Where do you ship?
We ship anywhere in the United States and Canada. We would love to serve our international friends but shipping rates are not affordable at this time. We cannot accommodate custom international shipping requests. However if anything changes in the future, we will let you know.
What if i am not happy with my order?
We are so sorry if this is the case! If you are not satisfied with your order for whatever reason, please contact us at Annie@hilltopfarmhouseblog.com.
Why is my bank account reflecting a different price than my receipt?
All of our prices on the site are in USD, so if you are ordering from Canada with a different currency, please keep in mind the difference in price. If you have any questions you can email us at anytime at Annie@hilltopfarmhouseblog.com.
Questions About Our Products
Do you do custom orders?
We do not offer custom orders. Anything available to shop can be found in the market section of our site.
Are all of your items made by hand?
Absolutely! All of our items are crafted by hand at the farmhouse.